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Note: If installing on DotNetNuke 5 use the directions at this link

 

Prerequisites:

  • Requires DotNetNuke 4.9 or higher, SQL 2005 or higher, and ASP.NET 3.5 installed on the server

  • You must download, install, place on a page in your DotNetNuke website, and run LinqPrep first. You can obtain it here: http://www.adefwebserver.com/DotNetNukeHELP/Misc/LinqPrep/

  • This module will only work if you have the sql database user as "dbo" (database owner)

 

To Install

Log into your DotNetNuke site as the Host account.

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From the Host menu, select Module Definitions

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Select Install New Module

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Use the Browse button to navigate to the ADefHelpDesk install file and click the Install New Module button

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The module will install. Click the Return button

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When the module is installed, navigate to a page in your DotNetNuke site and select ADefHelpDesk from the Module drop down and click the Add button

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The module will display

 

Troubleshooting

Compilation Error

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If you get a Compilation error after installing the module, you neglected to download, install, and run LinqPrep first.

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To fix the problem, delete the files in the App_Code\ADefHelpDesk directory (do not delete the directory itself) and install and run LinqPrep.

After LinqPrep is installed and run, re-install ADefHelpDesk.